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Decagon

ENTRAA+

Customer-service AI agent leader.

decagon.ai
San Francisco, USAFounded 2023120+ employeesSeries C · $1.5B post-moneyCustomer Service AI Agents
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28 open roles at Decagon

Verified live postings · updated FEB 12, 2026

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ENTRA Talent Index

Hiring quality verdict.

84/ 100
ENTRAA+

The Zhang brothers built deployments inside Notion, Duolingo, Bilt, ClassPass, and 80+ enterprise clients in <24 months. The Q4 2025 round at $1.5B post (a16z + Bain Capital Ventures + ICONIQ) funded a senior-IC hiring sprint that quadrupled engineering.

Hiring Velocity92
Compensation84
Retention82
Mission Alignment82
Methodology · 5 dimensions equally weightedData as of FEB 12, 2026
Hiring Intelligence

Decagon by the numbers.

Open roles

28

Verified live postings

Hiring velocity · YoY

+260%

Net-new AI hires (12-month)

Funding stage

Series C · $1.5B post-money

Customer Service AI Agents

Salary Intelligence

Verified salary ranges.

Total comp · USD · annual

Senior ML Engineer
$260Kto$440K
Forward Deployed Engineer
$230Kto$380K
Leadership

Who runs talent at Decagon.

Jesse Zhang

Co-founder & CEO

Eli Zhang

Co-founder

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